CHANGE & CANCEL

CHANGE OR CANCEL YOUR ORDER

Can I cancel my order?

If you need to cancel your order, please contact our Customer Service Team as soon as possible. While we cannot guarantee cancellation, we will do our best to cancel your order before it is dispatched.

Please note that once your order has been processed or dispatched by our warehouse, we are unable to cancel it.

Can I amend or change my order?

If you need to make a change to your order, please contact our Customer Service Team as soon as possible. We will do our best to make the requested changes before your order is processed or dispatched.

Please note that once your order has been processed by our warehouse, we are unable to make any amendments.

How long will my refund take?

Once a refund has been approved and processed, it may take 1–5 working days to appear in your account, depending on your bank or payment provider.

If you have not received your refund after 7 days, please contact our Customer Service Team and provide:

• Order number
• Full name and email address
• Tracking number, if applicable

Our team will investigate your request and work to resolve it as quickly as possible.